Shipping & Returns

Shipping

We can ship to any address in Australia. All BUZZ Coffee Beans purchased online are sold in special bags with “one-way” valves to ensure freshness. 

All coffees sold will be delivered by Australia Post.   


Returns Policy

You may return items by return delivery for a full refund if there is a problem. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (1 business day), and the time it takes your bank to process our refund request (5 to 10 business days). If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.